Picnic table with market umbrella, brown

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  • 30-Day Window: You have 30 calendar days from the delivery date to request a return.
  • 100% Free Returns: We provide free return shipping. No restocking fees or hidden return charges.
  • Refund Processing: Once your return is received and inspected, your refund will be processed and automatically credited back to your original payment method within 10 business days.
  
  To initiate a return, please contact our support team at info@zonema.shop with your order details.

To preserve the premium finish, quality, and longevity of your Zonema kitchenware, please follow these general care guidelines:

• Before First Use: Wash all items thoroughly with mild detergent and warm water before initial use.
• Appliance Compatibility: Please check the specific material features of your selected item. Standard fully-ceramic mugs are microwave and dishwasher safe. However, any items featuring natural bamboo or wood components are strictly NOT microwave safe and must be hand-washed only.
• Cleaning & Maintenance: We highly recommend gentle hand washing with a soft sponge for all items to maintain the artistic integrity of natural glazes and matte textures over time. Avoid using metal scouring pads, steel wool, or highly abrasive chemical cleansers.
• Safe Handling: Handle all ceramic pieces with care to prevent accidental chipping or cracking against hard surfaces.