About Zonema

Welcome to Zonema, where modern minimalist design meets the timeless ritual of your daily coffee and tea experience. We specialize in sourcing and crafting premium ceramic drinkware, designed for coffee enthusiasts who appreciate clean aesthetics, subtle textures, and superior craftsmanship.

Our curated collections—ranging from traditional Kyoto-inspired espresso cups to contemporary frosted matte mugs—are engineered not just to hold your favorite beverage, but to elevate your entire kitchen and dining space. We believe that the objects you interact with every day should be both highly functional and visually inspiring.

Our Design Philosophy

At Zonema, our product development is guided by three core principles:

  • Minimalist Aesthetics: We embrace clean lines, organic textures, and neutral color palettes that seamlessly blend into any modern home or office decor.
  • Material Authenticity: From specialized natural glazes to sustainable bamboo components, we utilize high-density ceramic fired at precise temperatures to guarantee exceptional heat retention and daily durability.
  • Ergonomic Functionality: Every handle, saucer, and rim is carefully considered to ensure a secure, balanced hold and a comfortable drinking experience.

Our Commitment to You

As a cross-border boutique brand, our main focus is serving the United States market with an uncompromised, transparent shopping experience. To ensure total satisfaction, we proudly offer:

  • Free Shipping on all domestic US orders, with no hidden fees or minimum purchase restrictions.
  • A comprehensive 30-Day Free Return Policy to guarantee a risk-free purchasing environment.
  • Dedicated customer support capable of handling order inquiries, product specifications, and refund requests within 24 business hours.

Corporate Transparency & Compliance

To maintain full regulatory alignment and secure consumer financial safety, Zonema is officially operated under our legally registered parent entity:

  • Legal Business Name: PIRUS GROUP PTY LTD
  • Australian Company Number (ACN): 697 275 648
  • Registered Corporate Headquarters: Westpac Building, 60 Martin Pl, Sydney, NSW 2000, Australia

Connect With Our Team

We love hearing from our community. Whether you have questions regarding our ceramic glazing processes, tracking your delivery, or wholesale inquiries, please reach out directly to our support desk:

  • Official Support Email: info@zonema.shop
  • Customer Support Phone: +61 468 257 860
  • Operational Availability: Monday to Friday, 9:00 AM – 5:00 PM (AEST)